Return costs are not refunded when the products have been properly delivered and are not defective. Return packages are processed within 5 business days of receipt. After review, products that do not comply with these rules will be returned to you at our expense. To be eligible for a return, your item must be unused, in the same condition that you received it and with their original label. You can send us your return package at this address: Let us know what the issue is with your product, and if you want an exchange or a refund. Send us an email at indicating your order number, your name and the delivery address. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. If you live elsewhere, the delays may be a little longer: 6 to 9 days after your order.
A tracking number is sent to you when your order is sent, which allows you to know the location of your package at any time! If you are in France, you will receive your package at the latest 5 working days after your order. WOWEE we got another music stream coming your way for those in the Puffpals: Island Skies Discord! This time Jared (joined by Jenn and Vanessa) will be working on a theme in the game from scratch! Follow along as Jared and Jenn discuss the elements that they’re looking for with this theme, talk inspirations for this tune, and run through the beginning stages of creating another OST.We ship orders every Tuesday and Thursday, using “Colissimo” delivery service. We’ve been seeing a lot of questions lately about when plushies from the Kickstarter are going to be shipped! We are currently going through a warehouse change, so once that settles we will be able to send out the plushies! We estimate in the next couple of months, around May or earlier, we will be able to ship out the goods! Thank you all very much for the excitement, we CANNOT wait to get them into your hands! We have an estimate for Alpha Release! If all goes swimmingly, we hope to have Alpha Release between July through September!! We have had many people not know that the Discord link was in the survey, filled in the form with the wrong information, or used a different email address than the one they used to purchase the game etc., which prevented them from gaining access! Please double check the form to make sure you get access!!
#Happy game plush full#
The form details exactly what you need to do in order to gain full access to the Discord! Failure to complete the steps completely and accurately will prevent you from getting access and you will need to re-do the form!
#Happy game plush free#
If you think you might have filled out the survey incorrectly, please feel free to fill it out again and be sure to complete all the steps! Early Access or a normal game copy will not grant you access to the discord server! You must have purchased Alpha Access to gain full access to the Discord. If you purchased an Alpha Access version of our game (either through our website or kickstarter) you should’ve filled out our survey! Within the survey is our Discord Invite Link! You must click this link within the survey to join our Discord! From there we authenticate your purchase and assign your role within our Discord. We want to clarify: We do not send out emails with Discord invites for the Puffpals: Island Skies Discord! Recently we’ve had some folks asking us about emailed invites to our official Discord. We’ve got some announcements, Discord events, and some clarifications to talk to you guys about!
Hello all!! Happy February, did you guys have a good valentines day? We hope you spent it with loved ones (plushies or otherwise ))
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